Terms of service

Overview

Welcome to Kassturi Candles. The terms “we”, “us” and “our” refer to Kassturi Candles. Kassturi Candles operates this website and store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).

Kassturi Candles is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) describe your rights and responsibilities when using our Services. By visiting, browsing, or making a purchase from our website, you agree to be bound by these Terms and our [Privacy Policy LINK]. If you do not agree, please do not use our Services.

1 – Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence. If you create an account, you are responsible for providing accurate information, keeping your login credentials secure, and for all activity under your account.

2 – Our Products

We take care to describe and photograph our candles as accurately as possible. However, colors and product appearance may vary slightly depending on your device or screen settings.

We reserve the right to change product descriptions, discontinue items, or limit quantities at our discretion.

3 – Orders

When you place an order, you are making an offer to purchase. Orders are only confirmed once payment is processed and accepted by us. Kassturi Candles may refuse or cancel an order at our discretion.

Please review your order carefully before submitting. For details on returns, please see our [Return & Refund Policy LINK].

4 – Prices and Billing

Prices are listed in the currency shown at checkout and may change without notice. Unless otherwise stated, prices exclude shipping and taxes.

You agree to provide current and accurate billing, payment, and shipping information. By submitting payment details, you confirm that you are authorized to use the chosen payment method.

5 – Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed. Once orders are handed to the shipping carrier, risk of loss transfers to you. Kassturi Candles is not responsible for carrier delays or events beyond our control.

6 – Intellectual Property

All content on this website—including text, images, product descriptions, graphics, and designs—belongs to Kassturi Candles or our licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

7 – Third-Party Services and Links

Our Services may include third-party tools or links to external websites. We are not responsible for third-party content, products, or services. Use of such third-party services is at your own risk.

8 – Relationship with Shopify

Kassturi Candles is powered by Shopify. While Shopify provides the e-commerce platform, all sales are made directly with Kassturi Candles. Shopify is not responsible for your purchases, refunds, or any issues relating to our products.

9 – Feedback

If you share reviews, feedback, or suggestions with us, you grant Kassturi Candles the right to use them (in anonymized form) for marketing, improvement, or promotional purposes without compensation.

10 – Errors and Inaccuracies

Occasionally, information on our site may contain errors, inaccuracies, or omissions. We reserve the right to correct these and update information or cancel orders if necessary.

11 – Prohibited Uses

You may not misuse our Services, including but not limited to:

  • Using the site for unlawful purposes

  • Infringing intellectual property rights

  • Uploading malicious code or spam

  • Harassing or harming others

We reserve the right to suspend or terminate accounts for violations.

12 – Termination

We may terminate or suspend your access to our Services at any time if we believe you have violated these Terms. You remain responsible for any charges incurred up to the termination date.

13 – Disclaimer of Warranties

Our candles and services are provided “as is” and “as available.” While we take pride in our craftsmanship, we make no warranties—express or implied—regarding fitness for a particular purpose, durability, or non-infringement.

14 – Limitation of Liability

To the fullest extent permitted by law, Kassturi Candles shall not be liable for indirect, incidental, or consequential damages arising from use of our Services or products.

15 – Indemnification

You agree to indemnify and hold harmless Kassturi Candles and its affiliates from any claims or damages resulting from your violation of these Terms or misuse of our Services.

16 – Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts where Kassturi Candles is headquartered.

17 – Changes to Terms of Service

We may update these Terms at any time. Updates will be posted on this page, and your continued use of the Services after changes are posted constitutes acceptance of the new Terms.

18 – Contact Information

For questions about these Terms, please contact us:

Kassturi Candles
kassturicandles@gmail.com
[Insert Business Address]
[Insert Phone Number]
[Insert Business Registration Number]
[Insert GST/VAT Number, if applicable]